Frequently Asked Questions
ou66 FAQ — Find answers to all your questions here
From VIP cashback and deposit/withdrawal processes to Live Casino games and bonus wagering details — all the questions Myanmar players commonly ask are answered here in full.
ou66 is a platform where players in Myanmar can access football betting, live casino, slots, and lottery games all in one place. This FAQ page covers topics such as VIP levels and cashback, how to deposit with KBZPay, withdrawal times, how wagering requirements are calculated, and Baccarat and live dealer games — all organised by category. If you can't find the answer to your question here, feel free to contact our 24/7 live chat at any time.
Frequently Asked Questions
VIP Membership
The higher your ou66 VIP level, the higher your cashback rate. Bronze members get up to 0.4% weekly cashback, Silver up to 0.8%, Gold up to 1.1%, and Platinum up to 1.5%. Higher-level members also enjoy priority service and exclusive promotion offers. VIP is ou66's way of recognising and rewarding players who play consistently.
Cashback is a bonus paid back to you based on your total weekly wagering amount, depending on your VIP level. Bronze gets up to 0.4%, Silver up to 0.8%, Gold up to 1.1%, and Platinum up to 1.5%. Cashback is added to your ou66 account at the end of each week. Note that the more you play, the higher your cashback amount can be.
To level up your VIP, you need to play actively and consistently on the ou66 platform and wager more across football, casino, and slots games. The more you play, the greater your chance of advancing to the next VIP level. You can contact ou66's 24/7 Live Chat to ask about the requirements for each level.
Platinum is the highest ou66 VIP level and offers up to 1.5% weekly cashback. Platinum members enjoy priority service and exclusive promotions faster than other levels, and it carries the highest benefits across all 4 VIP tiers. This level is designed for ou66's most dedicated players.
Bronze is the starting level of the ou66 VIP programme and offers up to 0.4% weekly cashback. Once you open an account and start playing at ou66, you will be eligible to join the VIP programme. From Bronze you can progress through Silver and Gold, and eventually reach Platinum. Every player starts at Bronze and can move up as their play increases.
Deposits
To deposit with KBZPay at ou66, log in to your ou66 account and select KBZPay from the deposit options. Transfer the amount to the KBZ phone number or QR code provided, then send the transfer receipt (screenshot) to ou66 Support. Deposits are usually completed within a few minutes and will appear in your account. It is recommended to keep your transfer receipt.
Yes, ou66 fully supports deposits via Wave Money. Just like KBZPay, transfer to the Wave Money number provided by ou66, then send the receipt to the Support Team. Once confirmed, the amount will be added to your account immediately. You can also use AYA Pay in the same way.
At ou66, the minimum deposit amount is 3,000 Ks regardless of whether you use KBZPay, Wave Money, or AYA Pay. The amount will reach your account shortly after depositing, and on your first deposit you can also claim a 120% welcome bonus. For example, if you deposit 20,000 Ks, you get a 24,000 Ks bonus and can play with a total of 44,000 Ks.
ou66 does not charge any fee for deposits. However, transfer fees and service charges from KBZPay, Wave Money, or AYA Pay may be applied by those respective banks or service providers, which is outside ou66's control. It is recommended to check the fee policy of those services before depositing.
If your deposit is not showing in your account yet, immediately send the transfer receipt (screenshot) to ou66's 24/7 Live Chat. The Support Team will check and respond quickly. If you do not have the receipt, note down the Transaction Reference Number and send that instead. It is always recommended to keep your transfer receipt.
Baccarat and Table Games
Baccarat is a game where you bet on whether the Player or the Banker will have a hand total closer to 9. You can bet on three outcomes: Player, Banker, or Tie. At ou66 Casino, you can play Live Baccarat any time and get support in Myanmar language. Because Baccarat is simple to pick up, it is also a good choice for anyone trying casino games for the first time.
Yes, you can play ou66 Live Casino games smoothly on Android and iOS phones through a good browser. No separate app download is needed — just go straight to the ou66 website and start playing. With a stable internet connection, you can enjoy the live stream without interruption.
Live Dealer games are broadcast in real time by human dealers using real cameras, so you can watch every card dealt and every bet placed as it happens. This makes the experience more trustworthy, and you can play games like Baccarat, Roulette, and Dragon Tiger all in live format. The key difference from RNG games is that you see an actual human dealer handling the cards.
Table limits for Baccarat, Roulette, and Dragon Tiger at ou66 Casino can vary depending on the table you choose. Since minimum and maximum bet amounts differ, the details are shown when you enter each game room — check them before you start playing.
In Roulette, a ball is spun on a wheel numbered 0 to 36, and you predict which number or colour (red or black) the ball will land on. There are several ways to bet, including Single Number, Even/Odd, Red/Black, and Dozen, so you can pick whatever suits you. At ou66 Casino, you can play Live Roulette directly from your mobile.
How to Withdraw
Withdrawal requests at ou66 are generally processed within 1 hour. This applies to all three payment methods: KBZPay, Wave Money, and AYA Pay. Processing time can vary depending on when you request and the amount involved, so feel free to contact the Support Team if you have questions.
If your withdrawal is taking longer than usual, contact ou66's 24/7 Live Chat and send your withdrawal Transaction ID. The Support Team will check it and resolve the issue quickly. Note that delays can sometimes happen due to account KYC verification or security confirmation checks, so it helps to be aware of this in advance. It is also recommended to keep a screenshot from the moment you request a withdrawal.
At ou66, you can withdraw a minimum of 10,000 Ks using any method — KBZPay, Wave Money, or AYA Pay. Note that the minimum deposit is 3,000 Ks while the minimum withdrawal is 10,000 Ks, so check that your balance is at least 10,000 Ks before requesting a withdrawal.
To withdraw ou66 Welcome Bonus funds, you must meet a 15x wagering requirement. For example — if you deposit 20,000 Ks and receive a 24,000 Ks bonus, you need to wager 24,000 × 15 = 360,000 Ks before withdrawing the bonus. If you deposit 180,000 Ks and receive a 100,000 Ks bonus, you need to wager 100,000 × 15 = 1,500,000 Ks. Once wagering is complete, you can submit a withdrawal request.
Yes, ou66 accepts withdrawal requests 24 hours a day, 7 days a week on MMT time. Whether it is a weekend, late at night, or any other time, the team aims to process withdrawals within 1 hour. If you run into any issues, you can reach the Support Team via Live Chat in Myanmar language and get a quick response.
Still can't find your answer?
If you can't find your question in this FAQ, ou66's support team is available 24/7 in Myanmar language and can help you with deposits, withdrawals, VIP, bonus wagering, and game rules.
24/7 Live Chat — Myanmar Language